Frequently Asked Questions

Q: How to contact us?
A: Email: contact33@dipdip.com
Q: How to save game?
A: Your progress is always saved and sent to us when possible.
Q: Forgot login email?
A: Please contact us and tell us your username.
Q: How to transfer to new device?
A: Logout on old device, then login with the same email in new device.
Q: How to transfer between iOS and Android devices?
A: Logout on current device, then login with the same email in another device.
Q: Microphone doesn't work?
A: Please make sure to give permission to microphone in device settings.
Q: Cannot receive notifications?
A: Please make sure to give permission to push notifications in device settings.
Q: Feedback and suggestions? Sales enquiry?
A: Please feel free to contact us.